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We are unable to accept returns for products that were delivered more than 90 days prior to return request.
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Shipping costs are non-refundable, except in cases of a shipping error on our part.
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If you purchased your product from one of our authorized resellers, please contact the same reseller to process your return.
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If you purchased your product directly from us, please contact customer service team as soon as possible.
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ROOT WISE REPAIR, LLC must be notified of all returns within 10 business days from the day of receipt.
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ROOT WISE REPAIR, LLC will not be responsible for damage incurred to returned merchandise in transit. Insuring expensive items is recommended.
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Order number is the invoice number, which is printed out on the receipt.
